NetSuite Braintree Payment Processing

I'm a big fan of self-managed plugins and apps. Relying on sales reps or account managers for every request is outdated and often leads to unnecessary sales discussions. That's why I was really excited when Braintree, a Paypal product, was announced as a native NetSuite payment processor. It was officially released in the spring of 2023 as a SuiteApp and as of this writing has come a long way since then. 

In the world of business, payment processing is a vital component. Some of the payment processors in NetSuite have been around for a long time but many of them lack some of the modern tools you would expect to find. In addition, feature implementation shouldn't be a pain and required weeks or months to enable. That is why I think the NetSuite Braintree payment processor is one of the best solutions for NetSuite today.

We'll discuss each of these features in turn, both the supported features and unsupported features. We will also discuss how Entartes can help fill the gaps regarding some of the unsupported features.

Key Supported Features

Payment Instruments/Tokens

The NetSuite Braintree Payment SuiteApp requires the payment instruments feature to be enabled. In general payment instruments in NetSuite is a more advanced solution than the basic credit card setup because it allows for payment token management, which is becoming more and more common with payment processors today. Tokenization improves security beyond PCI data storage because cards are often tokenized at the source before storage. 

ACH

ACH processing is fully supported by the NetSuite Braintree Payment SuiteApp, whether processing cards internally or via the native NetSuite payment link. Braintree also offers one of the most competitive rates for ACH processing fees at 0.75% capped to a maximum of $5 as of the time of this writing.

 Credit Card

The NetSuite Braintree Payment SuiteApp supports all major credit cards and support both tokenized and untokenized credit and debit cards. Their processing fee for credit cards is also highly competitive at  2.59% +$0.49 per transaction at the time of this writing.

SuiteCommerce Integration

Working with a payment processor that is integrated with SuiteCommerce, NetSuite's eCommerce solution, is always nice. Even if you don't have SuiteCommerce today, using a payment processor will future proof you from having to switch payments processors later. 

Invoice Payment Link

The NetSuite Braintree payment processor fully supports the native NetSuite payment link feature for both ACH and credit card transactions. As mentioned in the unsupported features however, sales order deposits is not supported.

Unsupported Features

All in all, the NetSuite Braintree payment plugin works pretty well but there are several important elements currently missing from the plugin that we we've sought to address.

• ability to chargeback customers processing fees
• online payment page for customer deposits
• batch settlement reconciliation
• auto pay process
  
  

Processing Fees

The payment feature of one of our plugin (Smartes) is its ability to seamlessly integrate with Braintree to handle credit card processing fees. By automatically calculating and displaying these fees at checkout, the plugin ensures transparency and that fees are accurately passed on to customers.. This feature allows businesses to maintain their pricing integrity while managing the bottom line effectively.

Customer Deposits

Very few payment plugins offer an online payment page for customer sales order deposits. Our online payment page is designed to make deposit payments as straightforward as possible for your customers. They can view the calculated deposit amount at checkout, choose their preferred payment method, and complete their transaction in a few clicks. This not only enhances the customer experience but also encourages prompt payments, reducing delays in order processing.  

Batch Settlement Reconciliation

Batch settlement reconciliation is an often overlooked part of the NetSuite payment process. Imagine if you receive 200 credit card transactions in a day but the payment processor submits a lump sum deposit of $57,000 in your account. It is very difficult to tie out 200 credit card transactions in NetSuite to a lump sum amount without a pre-built process by the payment provider.

Auto-Payments

Auto payments is offered by some payment providers but the feature is pretty rare. It basically involves a process to auto-charge a customer's payment card on a given day automatically. This is a really nice to reduce manual processing, especially for batch billing processes where payment processing can be very time consuming.

Take Action Today

Are you considering the NetSuite Braintree payment processor? The insights provided in this article have outlined the numerous benefits, as well as some gaps, of this SuiteApp. Understanding these nuances is crucial for making an informed decision.

Close the Gaps with Entartes

If you're looking to address some of the missing features, such as charging back processing fees, creating an online payment page for customer deposits, batch settlement reconciliation, or setting up auto-pay processes, our team at Entartes is here to help. We specialize in developing custom solutions to fill these gaps, ensuring your payment processing is as efficient and effective as possible.

Streamline Your Operations

Our Smartes plugin is designed to integrate seamlessly with Braintree, offering enhanced functionality to meet your specific needs. From automatic fee calculation and transparent processing to simplifying customer deposits and automating payments, we provide the tools to streamline your operations and improve your bottom line.

Elevate Your Business

Embrace the future of payment processing with confidence. With our expertise and innovative solutions, you can ensure your business is equipped with the best tools to handle transactions smoothly and securely. Let's work together to take your business to new heights.

Get Started Today

Don't let the limitations of your current payment processor hold you back. Take action today to optimize your payment processing system. Reach out to us at Entartes for a detailed consultation and see how our solutions can elevate your business operations. Contact us now to schedule a demonstration and start your journey towards more efficient payment processing with NetSuite and Braintree.